The main
mental errors are the following:
Escalation
It is an error committed by businesspeople
when they get into competitive negotiations. It can also be considered as
“over-commitment”.
What causes it:
people’s ego and competition mainly
How to avoid it: Consciously
know which are the alternatives to the deal beforehand and be objective
Partisan Perceptions
It is psychological
phenomenon that causes people to misperceive the world and one particular situation.
Good negotiators know how to avoid this. The know its existence, they visualise
the other side’s position use analogy to frame the problem and do not hesitate
to bring a neutral third party for guidance.
Irrational
Expectations
Sometimes, an agreement
can be hard to find. This difficulty eliminates the ZOPA. A solution to this
difficulty might me dialogue or share new information that can give you some
more bargaining power.
Overconfidence
It pushes us to
overestimate our own strengths and underestimate our rival’s ones. The major
problem is that it can blind us to dangers (and also opportunities). It is
accentuated by what we call the “groupthinking”. It is possible to avoid it by empowering
a team of bright and respected people to find and objectively represent the
relevant data. They should also examine and report back on every key assumption.
Unchecked emotions
“Business
divorces” involve a lot of anger and insults. When anger rises, parties stop
focusing on logic and rational self-interest. It is possible to avoid it by establishing
a cooling-off period and also by being fair.
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