Joy's negotiations

When negotiators become upset, they tend to focus on inflict losses to the other party. Confronted with negative publicity, executives tend to forget that they are in a negotiation because they become obsessed with controlling public relations and managing the crisis. Many solutions might be though of but in such circumstances what an angry public wants most if to be heard. It is important to try constructing exchanges with angry parties. Indeed, even when agreements seem impossible, parties often can work together to create value.                          There are 6 principles that can help any organization facing an angry public: -        Acknowledge the concerns of the other side. This enables to avoid making large concessions. -        Encourage joint fact finding. This would be possible thanks to a shared analysis ...

This simulation was opposing two groups of people. The residents of Chestnut drive and the members of Bunyon Construction a very well-known construction company. I was playing the role of a lawyers, member of the neighborhood of Chestnut drive. The two groups were negotiating about the ongoing construction of a residential complex.             We starting by a quite long preparation time. With the other members of the neighbourhood we defined our proprieties, what deals we wanted to get out of the negotiation coming, we also planned a strategy and tried to imagine how the negotiation simulation would go.             Every member of the village shared his/her complaints related with the construction. Indeed, by reading the instructions we only knew our own problems and not all the problems caused by the construction process. After sharing these information, we began to ran...